At DivaWigs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following information:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment-related information
- Order details
- IP address and browser/device information
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your purchase
- Provide customer service and support
- Improve our website, products, and services
- Prevent fraudulent transactions
- Send important service-related communications
3. Payment Information
Payments on our website are processed through secure third-party payment providers. We do not store your full payment card details on our servers.
4. Sharing of Information
We do not sell or rent your personal information.
We may share your information only when necessary with:
- Payment processors
- Shipping carriers
- Website hosting or technical service providers
- Legal authorities, if required by law
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze traffic and visitor behavior
- Enhance the shopping experience
You can choose to disable cookies in your browser settings, though some site functions may be affected.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
7. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to certain uses of your information
To exercise these rights, please contact us by email.
8. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact
If you have any questions about this Privacy Policy, please contact us:
Email: support@divawigs.com